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Refund Policy

Administration Fee

All refunds must be requested using the Refund Request Form.  The form can be emailed to admin@goulbournsoccer.ca or brought to the club office at 1553 Main Street, Stittsville.

A $30 Administration Fee will be charged for all refunds which were initiated by the player.

If the refund is initiated by the Club (for example a program is full) the Administration Fee will be waived.

All Refund Requests must be originated by the parent/guardian of the player not the coach or team manager.

Medical Refunds

  • The Club will offer pro-rated player registration refunds in the case where a player must cease playing soccer due to medical reasons. A doctor's statement will be required to finalize the refund.
  • All medical refund requests must be submitted to the office ON OR BEFORE JULY 15 TO BE ELIGIBLE.
  • It is the Registrar’s discretion to decide the refund percentage.

 

Player-Initiated Refunds

 

Youth Competitive:

  • There will be no refund after the player accepts his/her team placement.  Acceptance is considered final when given verbally to the coach or by signing the Competitive Registration Form.

 

All other programs:

  • The Administrative fee will be charged on all refund requests.
  • Refunds requested from May 1 thru June 15 will be at 50%.
  • There will be no refunds issued after June 15th.

Special Requests

  • Refunds will not be given based on special requests not being granted.

  • Last Updated: Thu May 27, 10